⚠️ Temporarily Out of Stock – We're currently restocking OPTEON™ XP44 (R-452A). Feel free to reach out to us for estimated availability or alternatives.
Refund Policy
📦 Return & Refund Policy
Effective Date: October 2, 2025 Store: TheRefrigeration.shop Contact: support@therefrigeration.shop | +1 (859) 214-9188 Shipping: Free worldwide shipping | Handling time: 3 business days | Delivery time: 12–19 business days Returns: Free returns worldwide
🔁 Returns
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days of delivery — no questions asked.
Return Window: 30 days from the date of delivery
Return Shipping: Always free
Condition: Items must be unused, in original condition, and with all original packaging
Non-Returnable Items:
Any item damaged due to misuse or mishandling
Products returned more than 30 days after delivery
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved Refunds: Processed to your original payment method within 5–7 business days
Partial Refunds may be granted if the product shows signs of use, damage, or missing parts
If your refund is delayed or missing, please first check with your bank or credit card provider. Then, contact us if needed.
📦 Damaged or Defective Products
If your product arrives damaged or defective, we will replace it at no cost or issue a full refund.
Please contact us within 7 days of delivery
Include photos of the damaged item and packaging
❌ Cancellations
Orders can be canceled within 24 hours of purchase. After this window, your order will already be in processing or shipped and cannot be canceled.
🌎 Shipping Protection (Optional)
We offer Shipping Protection to safeguard your package from loss, theft, or damage during transit. If you purchased shipping protection and something goes wrong, we’ll resolve it promptly.
